Thanks for shopping at DMJ Systems.
If you are not entirely satisfied with your purchase, we’re here to help. The following is our Return and Refund Policy.
You have 90 calendar days to return an item from the date you received it.
To be eligible for a return, your item must have been used properly. You will need to send a sample or return the shipment. Your Purchase Order Number must be included with your request.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at 800-927-8013.